Shipping


Shipping

International Orders

At the moment, we ship internationally to the following countries:  Japan, Hong Kong, Malaysia, Singapore, Taiwan, Thailand, Indonesia, Vietnam, France, USA and Australia. 

We aim to provide cheapest international shipping rate as possible to our customers.

Customers have 2 options for shipping:

Express shipping: 4~5 days with tracking number (cost varies on country, please check the shipping cost at the check out)

Standard shipping: 10~15 days without tracking number (cost varies on country, please check the shipping cost at the check out)

If you are looking to place an order from a country not listed above, please contact us  officialkoreafashion@homail.com for a shipping quote. 

 

Please note:

We do not provide exchanges due to high international postage costs. 

 

Total delivery time= Processing time + Shipping time

Processing time is usually 1~2 business day depending on the item where we check and confirm your order and also the quality of the product before we ship out. Processing time may be delayed if a product is sold out and need to be restocked.

  

Returns & Exchanges

We do not refund for simply change of mind, however we are happy to provide a refund  if the item is faulty or the item is not as described within 21 days of receipt. Official Korean Fashion checks the items and make sure they are not faulty prior shipping to avoid any disputes.

If you would like a refund, please email us at officialkoreanfashion@hotmaiil.com to let us know and we will confirm the return details.

The item must be returned to us in it's original condition (unworn, unwashed and tags still attached). Official Korean Fashion is not responsible for the return postage costs and we highly recommend that you use traceable delivery method when returning your item e.g. registered post. Please record tracking number in case the parcel goes missing as we cannot be held responsible is this occurs. 

 We cannot provide refund for the following reasons:

  • Incorrect name/ shipping addresses given when finalizing purchases will be the buyers’ responsibility.
  • Garments that are no longer in their original condition (worn, washed or damaged).
  • We are happy to process store credit for you, but we do not refund items if you've simply changed your mind.