Terms of Use


Terms and conditions

 

The following is an outline of your rights when making purchases with Official Korean Fashion. We are governed by the laws of South Korea.

Customers must provide Official Korean Fashion with complete and accurate details when making purchases. We are not liable for delivery errors if we are given an incorrect delivery address and/or the customer is not home to accept the delivery. Once the parcel leaves our warehouse, we are not liable for any errors made by delivery courier.

Purchases and Payment

Customers must provide Official Korean Fashion with complete and accurate details when making purchases. We are not liable if we are given an incorrect delivery address at the time of purchase. Any additional expenses in correcting the order are the responsibility of the customer. 

All prices quoted are in US dollars and include GST. Costs related to international orders are calculated using an integrated currency converter. Official Korean Fashion is not responsible for varying currency conversion rates charged by customers’ banks.

Payment is processed through Credit Cards/PayPal. 

Customers will receive an invoice confirming the order once we receive payment. Some orders may be subject to fraud checks by us which means you may be required to provide additional identification to verify your transaction.

Order Processing

Orders are processed on business days (Monday through Friday) excluding public holidays in South Korea.

Customers will be provided with EMS tracking numbers once orders are shipped out.

More information can be found in our Shipping page. 

Fraud

Official Korean Fashion takes every measure against credit card fraud. If we suspect that a customer’s order may be fraudulent, we will contact the customer to confirm certain details. If the customer refuses to respond with the required information, we reserve the right to cancel the order.

Cancellation

Official Korean Fashion reserves the right to cancel any order if we are unable to provide the requested products. Customers will be immediately contacted in these cases.We are not liable to compensate for any loss, expense or inconvenience customers may face as a result of cancellation.